Resculance India ("us", "we", or "our") operates the resculance.in website (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.
1. Information Collection and Use
We collect several different types of information for various purposes to provide and improve our Service to you.
Types of Data Collected
Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). This includes, but is not limited to:
- Email address
- First name and last name
- Phone number
- Company Name and Designation
Account & Quote Data
When you create an account to request a quote (either via email/OTP or Google login), we collect:
- Your account details (Name, Email, Hashed Password or Google ID).
- Your quote requirements (Vehicle Make, Fabrication Status, Requirements List, etc.).
Usage Data
We may also collect information that your browser sends whenever you visit our Service ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, and other diagnostic data.
Tracking & Cookies Data
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. We use Google Analytics to help us analyze how our users use the site. You can opt-out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
2. How We Use Your Data
Resculance India uses the collected data for various purposes:
- To provide and maintain our Service.
- To create and manage your user account.
- To process your Quote Requests and contact you about them.
- To notify you about changes to our Service.
- To send you email notifications (e.g., OTPs, form confirmations).
- To provide customer support and respond to your inquiries.
- To gather analysis or valuable information so that we can improve our Service (e.g., Google Analytics).
- To monitor the usage of our Service and prevent fraud.
3. Data Security
The security of your data is important to us. We use industry-standard practices to protect your Personal Data, such as storing passwords in a one-way hashed format. However, remember that no method of transmission over the Internet or method of electronic storage is 100% secure.
4. Data Retention
We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain your user account information as long as your account is active. We will retain lead and quote data for as long as necessary to fulfill our business obligations.
5. Service Providers
We may employ third-party companies and individuals to facilitate our Service ("Service Providers"), such as Google (for Analytics and Login). These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
6. Your Data Protection Rights
Depending on your location, you may have certain data protection rights. Resculance India aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
If you wish to be informed about what Personal Data we hold about you or if you want it to be removed from our systems, please contact us. If you have an account, you may be able to update your information directly.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Service prior to the change becoming effective and update the "last updated" date at the top of this Privacy Policy.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us.